Delete your account
You can delete your myHab.Fit account and everything in it. This page explains how, and exactly what is removed.
If you still have the app
This is the fastest route and it takes effect immediately.
- Open myHab.Fit
- Go to Settings
- Tap Delete account
- Confirm, and sign in once more to prove it is you
You will be signed out and returned to the start. It cannot be undone.
If you have already uninstalled, or cannot sign in
Email us and we will do it for you.
Please send it from the email address of the Google account you used to sign in, and write "Account deletion request" in the subject. We use the sending address to confirm the request is yours; if you cannot write from that address, tell us and we will find another way to verify you.
We will confirm when it is done, and in any case within 90 days of receiving your request.
What is deleted
| Deleted | Detail |
|---|---|
| Your account record | Email, name, profile photo link, and every setting stored with your account |
| Your workout history | Every session, set, repetition and weight you logged |
| Your progress | Personal bests, lifetime totals, streak, monthly summaries |
| Everything you authored | Body-weight log, excluded exercises, custom workouts |
| Your sign-in | The authentication record linking your Google account to this app |
| Everything on that phone | Including your cycle logs, which were never sent to us in the first place |
What is not deleted, and why
We would rather tell you this now than have you find out later.
- Workouts we wrote into Health Connect stay there. These are in your phone's own health store, not ours. Other apps may already have read them. You can remove them yourself in the Health Connect app. We leave them because they are part of your own health record.
- Your subscription is not cancelled. Deleting your account cannot cancel a Google Play subscription — only Google Play can. Cancel it there, or you may continue to be billed.
- Another phone is not wiped remotely. If you are signed in on a second device, its data stays there until you next open the app on it, at which point it is erased, or until you uninstall.
- Analytics and crash reports already sent are not recalled. They carry a random per-installation code, not your account, and are deleted on their own schedule (14 months).
Deleting only some things
You do not have to delete everything. From Settings you can separately delete all your cycle data, or reset your camera calibration, leaving the rest of your account intact.
Questions
Write to contactus@myhab.fit. Our full Privacy Policy sets out everything we hold and what your rights are.